Our Commitment to Quality Education

As two nationally recognised training organisations we deliver training in accordance with our scope of registration and the requirements of the accredited course or endorsed national training package and consistent with purchasing guides, directions and/or policies.


We comply with the Australian Quality Training Framework and ensures that all persons employed demonstrates the highest ethical standards in its dealings and its conduct, and will at all times provide proper, timely and efficient training services whilst using standard care, skill, diligence, prudence and foresight.

Our goal is to improve the knowledge, skills and quality of life to its participants taking into account particular needs of target groups. We acknowledge that this is dependent on non-discriminatory access to services and comparable educational outcomes by all groups in society. Including all relevant privacy, antidiscrimination and equal opportunity legislation, the Disability Act 2006 and the Working With Children Act 2005 and with the requirements of the Charter of Human Rights and Responsibilities Act 2006 (VIC).


We have entered into an agreement with Skills Victoria to deliver government subsidised training to eligible individuals under the Skills First Program. Training delivery will be to individuals who have a physical presence in Victoria and all training delivery will be conducted within Victoria.


Democratic Principles

All our programs promote and support the principles and practice of Australian Democracy including:

  • the elected Government

  • the rule of law

  • equal rights for all before the law

  • freedom of religion

  • freedom of speech and association

  • the values of openness and tolerance.

In addition, we have a commitment to diversity, choice, innovation and access to education and training of the highest quality.

SkillsPlus most recent SkillsPlus Quality Indicator Report is based on a survey of 128 students in the 2016 calendar year. The students and employers surveyed for these indicators were selected by SkillsPlus in accordance with national guidelines.


SkillsPlus uses survey data for continuous improvement in relation to influencing updates to learner resources and assessment tools, improving infrastructure for classroom based training and providing feedback to trainers regarding learner engagement and employer satisfaction. We are committed to improving overall client satisfaction levels and have seen a year-on-year increase in overall satisfaction levels since recording against the quality indicators commenced. 

In addition, SkillsPlus has a commitment to diversity, choice, innovation and access to education and training of the highest quality.

   - Students are active in their courses,

   - Trainers encourage students to be curious and creative

   - Instruction is relevant to real-world situations

   - A strong student-trainer relationship


This data, combined with our analysis of our own internal surveys, are used for continuous improvement of SkillsPlus courses. Improvement will particularly be analysed in the contexts of students' engagement and participation in classes. 


Feedback from employers is used to obtain information on the quality of education and training. Employers' views provide a perspective on the quality of training and graduate outcomes that compliment the  learners and SkillsPlus .


SkillsPlus builds and manages relationships with employers with regards to quality training and assessment across all of our operations, the development of training and delivery strategies and ensuring the principles of access and equity.


SkillsPlus Registration Audit Report

Click Here to see SkillsPlus Registration Audit Report.

BRACE Quality Indicator Data


Learner Engagement and Employer Satisfaction Surveys:

 These indicators are based on a survey of 170 students and 3 employers for VTG funded training delivery in the 2016 calendar year. The students and employers surveyed for these indicators were selected by this organisation in accordance with national guidelines.


Click Here to see BRACE Quality Indicator Annual Summary Report


BRACE Registration Audit Report


Click Here to see BRACE Registration Audit Report.